Sep 16, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Unified Communication as a Service (UCaaS) powers video and voice collaboration and communications on platforms like Microsoft Teams and Zoom, among others. These two popular platforms offer video conferencing, file sharing, and even telephony, which can help with collaboration and which require a strong network. Read on to learn more about what these solutions have to offer, and how you can prepare your company’s network. Platforms for a Hybrid Workforce Zoom and Microsoft Teams are both good platforms for a remote or hybrid workforce. They both allow workers and groups of workers to communicate and collaborate, with Teams allowing as many as 10,000 participants in one meeting. Each offers its own benefits, and both allow workers, customers and vendors to stay in touch all over the world. Whichever option is best for your organization depends on your company’s needs. Microsoft Team offers communication tools like videoconferencing, along with integration with MS 365. Zoom offers videoconferencing and chat, and can integrate with Microsoft Teams. In terms of security, Microsoft Teams offers end-to-end data encryption and multi-factor authentication as part of its package, and end-to-end encryption is also an option with Zoom. Both platforms can operate on a cloud-based UCaaS basis, integrating different modes of communication and making licensing simpler. Preparing Your Network for UCaaS Unified Communications as a Service can help your employees collaborate and get work done easily; however, it requires a strong network, with Internet connection points and sufficient bandwidth. A good first step is auditing your network, to determine its capability to handle traffic and stay connected to the cloud. Endpoints–devices like laptops...
Sep 7, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
More than ever, your employees are working outside the office; this trend is expected to continue. Therefore your company needs the flexibility, reliability and security of a virtual connection. Read on to learn about Desktop as a Service (DaaS) and how it can help you keep your business running smoothly. Make Desktop as a Service (DaaS) Work for You Desktop as a Service (DaaS), with its flexibility, reliability and security, is invaluable for businesses with remote workers. Workers can access systems, data and applications via the cloud, with just an Internet connection and a web browser. The service provider furnishes the infrastructure, network resources and storage in the cloud, and users’ computers are connected to the virtual desktop, and can access data and applications. Rapid deployment means that a new device can be connected to the virtual desktop, and later disconnected if needed; this will help businesses cope with fluctuating demand at different times of the day or year. If demand on one server is too great, all machines can be migrated to a different server. Remote IT support can be given by the service provider, preventing downtime and keeping your systems running. Desktop as a Service is Affordable and Secure Desktop as a Service can be affordable by managing consumption during peak business hours and the cloud subscription model allows companies to pay just for the resources they use. Service providers can help manage consumption by reducing available resources during off-peak hours. When it comes to security, IT service providers can quickly create a new desktop in case of a ransomware attack, so that data and...
Aug 16, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Many companies realized the benefit of remote employees working from home. With companies competing to be the employer of choice, ability to work remotely has become a benefit many job hunters are looking for. With remote work becoming even more popular, technologies like cloud, software-defined wide-area networking (SD-WAN) and more have helped to provide a fast, secure and connected work environment. Read on to learn more about how cloud-based technologies support the remote-work experience Take Advantage of the Cloud Since it’s unlikely for remote workers to have IT infrastructure at home, the cloud supports remote access to a company’s applications and data. With just an Internet connection and a web browser needed to access a virtual desktop, remote workers can easily communicate, collaborate and complete tasks. Data and applications reside within the cloud, accessible to workers in their home offices. Better yet, SD-WAN can help keep traffic moving and business running smoothly. Keep Things Moving with SD-WAN A software-defined wide-area network, or SD-WAN, keeps bandwidth moving in order to give workers and customers a seamless and enjoyable user experience. Based on criteria that are set up ahead of time, SD-WAN can direct traffic in the most efficient way; if one route is bottlenecked or down for some reason, traffic gets redirected efficiently and your employees remain productive. Unlike traditional wide area networking, SD-WAN provides users a direct route to cloud resources. Not only is SD-WAN fast, it is secure even with transmission of great amounts of data. With such robust technology, workers can communicate and collaborate even more effectively. Collaborate Using Unified Communications ...
Aug 9, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
In the last year, changes forced by COVID have introduced even more vulnerability into computer systems due to the increase in remote work. With cyber attacks, it’s a matter of when, not if. Therefore, many companies are taking a more proactive stance toward protecting technology assets. Read on to learn more about layered security and how to protect your network on multiple fronts. Multiple Layers of Protection Layered security can be defined as using multiple strategies to protect a company’s network, instead of one single strategy. This approach takes into account technology, processes and people and how they interact with each other. The National Institute of Standards and Technology (NIST) has established a framework including the following 5 elements; Identify, Protect, Detect, Respond and Recover. These elements provide a structured representation of layered security that has global adoption. For example, a remote worker seeking to access their company’s system may use a virtual private network to log into their company’s network using an encrypted password along with a secondary form of authentication to access resources based on role and function. Network monitoring can be used to determine who is seeking authentication from which IP address and when to detect a malicious intrusion. Previous training in cybersecurity can keep a worker alert to social engineering (“phishing”) emails, and keep them from clicking on a suspicious link or know how to respond if they feel they have been compromised. In the case of a compromise, local or cloud backup could be used to rapidly recover. In the case where data may be leaked or lost, having an incident...
Jul 19, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
In our digital age, gathering information online is anything but difficult. It is imperative for both to keep information from landing in the wrong hands. Read on to learn about the crucial need to keep data safe, the threats to data privacy, and what to do about it. The Importance of Data Privacy A basic definition of data privacy is keeping confidential data confidential online and on computer systems. Privacy of information applies to collected personal information including medical and financial records, customer payment data, and customer data obtained from websites. Medical and financial data especially are subject to stringent regulations on access and security, and many companies indicate on their website how they use customers’ data in the course of business (if they don’t, they should). Personally identifiable data can be kept safe through encryption, and multi-factor authentication–for example, a password and at least one security question. Awareness of Threats to Your Data Ideally, basic measures to keep data private would be enough. But both existing and new threats continue to increase. For example, in recent years automated calls (“robocalls”) have proliferated, increasing more than tenfold in the last few years. Of the three to five billion robocalls each month, at least 40% are thought to be fraudulent. And phone calls are just one way bad actors attempt to steal your data. Phishing schemes via text or email can also be a way to get unsuspecting recipients to give up personal data that can be used for fraud or even penetrating company computer systems with malware. According to CompTIA, phishing scams account for more...
Jul 12, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
While moving to the cloud can be a cash-saving step–in the sense of shifting capital expense for infrastructure to an operational expense–the issue of managing cloud spending remains. Read on to learn more about aligning your company’s cloud spending to overall business goals. Align Cloud Spending to Business Goals According to a CompTIA whitepaper, companies often first migrate an existing system to the cloud, and then learn about things like integration and data security in the process. But what if your business is considering or reconsidering how to better plan its technology spend, with the use of cloud taking center stage? Cloud computing, with its benefits, can introduce complexity into management of Cloud use and resource consumption. Your organization might want to re-evaluate its strategy with cloud, looking at the bigger picture of your goals and strategies and how your cloud consumption fits within them. For example, an organization might not need to keep cloud workspace running around the clock when employees only work eight hour shifts. And what if your company is considering new technology initiatives, extra cloud spending might be necessary to support digital transformation. There are ways to monitor and manage your cloud consumption, so that you know you’re spending where it will do the most good. Monitor Your Cloud Consumption to Spend Effectively In other words, the issue may not be spending more for the cloud, but spending more effectively. One way to do this is monitor how much cloud resources your company is using–overall and for specific applications. According to Gartner, “cost in the cloud is tied directly...
