May 17, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Late last year, as well as more recently, two major cyber attacks occurred–one at SolarWinds via their software platform in December of 2020, and one at Colonial Pipeline just this month. These attacks are even more serious than one performed by a lone attacker, and signal how vulnerable networks can be. Not only do businesses need to use tools to protect their own computer networks, but to share information with other companies. Read on to learn how your company can protect itself against cyber attacks. Recent Cyber Attacks a Wake-up Call Last December, IT management company SolarWinds was attacked by hackers who inserted malicious code in what seemed a normal software update. What’s ironic is that the very platform used to monitor threats, was the one targeted. The bad code allowed the perpetrators to hack numerous government agencies and private companies, possibly stealing untold amounts of data. The company’s platform was used in this sophisticated attack, and the software update was downloaded by some 300,000 users. Through the download, the perpetrator was able to penetrate deep into companies’ and agencies’ networks. More recently, Colonial Pipeline was targeted in a potential attack on electrical supply to the East Coast via the gas pipeline. While investigations are still underway in each incident, foreign state actors are thought to be responsible. Both these attacks show how vulnerable companies can be. Could there have been a way to prevent the attacks, to see them coming? In spite of all the precautions companies take to shield their networks, cyberattacks seem almost inevitable. Ways to Protect Your Company Against Ransomware Of...
May 10, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Cyber threats are nothing new. We’ve been hearing of their prevalence and their aggressiveness for a long time. For example, ransomware is an attack designed to block access to your computer unless you pay a sum of money as a ransom. In recent years, ransom payouts have greatly increased. Read on to learn more about current and emerging cyber threats and how to guard your network from them. Cyber Threats to Watch Out For Cybercriminals find various ways to get into company’s computer networks, often by tricking users into giving confidential information. Social engineering schemes, also known as “phishing” attacks, seek to trick users into clicking a link or into believing the email is from their supervisor. Malware and viruses then have a way to enter networks and steal confidential information as well as infect an entire network. Attackers are using some of the very same emerging technologies–artificial intelligence and machine learning, for instance–to find ways into networks and to evade detection when doing so. This can result in costly downtime for the organization, costly ransom requests and more. How, then, can these attacks be prevented? Defending Your Network Against Ransomware Attacks One common attack is ransomware. Ransomware can get into your system by social engineering (“phishing”), including dangerous attachments. This malware can encrypt or lock your computers, making data and applications inaccessible. To get data and applications back can be costly, with an average payout of $13,000, according to CompTIA. Having current anti-virus and anti-malware definitions along with operating system patches is just a start. Your company can also do real-time backups to the...
Apr 15, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Small to medium-sized businesses (SMBs) look to get more from their technology spending. The cloud, or Internet-based computing, is an effective way to allocate your technology spend, with its flexible and cost-effective self-service model. Read on to learn more about the benefits of cloud computing for SMBs. What the Cloud Can do for Your Business In short, cloud computing is an internet-based model for delivering computing resources. According to the National Institute of Standards and Technology (NIST), important aspects of cloud computing include broad network access, resource pooling, and rapid elasticity. Broad network access means that there is connectivity between servers and storage (“backend” infrastructure) and laptops or smartphones (“frontend” clients). The access can extend to a wide range of frontend devices including smart phones, lap-tops, and desktop computers. This enables workers to access applications and other office productivity tools via the internet so they can work wherever they are. Why the Cloud is Cost Effective Resource pooling involves a provider serving a number of clients while the service appears infinite and immediately available. Rapid elasticity, perhaps one of the most important traits of cloud computing, allows clients to use more resources (or less) as needed–for busy times of year, or special projects, for instance. This means only pay for what’s used. What’s more, measured service facilitates SMBs tracking usage and not buying more resources than they need. Companies can have the provider maintain and operate infrastructure, transforming capital expense to operating expense. Cloud Service Platforms and Models As already mentioned, rapid elasticity is a reason many companies decide to adopt the cloud. According...
Apr 8, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
With working from home more and more common, companies benefit from their workers collaborating and communicating easily with each other. One solution to consider is Unified Communications as a Service (UCaaS)–an integrated, Internet-based platform that helps workers access videoconferencing, chat, file sharing and more. Remote work is potentially easier and more efficient. Read on to learn more about this cloud-based technology. The Benefits of Unified Communications for Remote Work The tools workers need to be efficient and productive are inherently part of this cloud-based solution. With Unified Communications as a Service (UCaaS), all that is needed to access the integrated system is an Internet connection. Workers can then use video conferencing tools like Teams, Webex and Zoom, can share files via email, and can even access customer information almost instantly to quickly serve clients. Voice mails are converted to emails, making it easy to access messages anywhere. The consistent reliability of UCaaS is provided by redundancy, with data in numerous data centers; if one goes offline, others can provide failover to keep communication running smoothly. Considerations for Unified Communications in Remote Work When looking for a provider for this cloud platform, security protocol is one primary concern. What security features do they have to protect your critical communications and conversations? Is the data encrypted in transit and at rest? How many users can be accommodated? Another thing to ask about is whether the provider offers training in the different tools that UCaaS provides. You might also need to train your workers in collaboration skills like clear verbal and written communication; managing time, projects and deadlines;...
Mar 17, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Many businesses have taken advantage of cloud computing for its benefits–its flexibility, ability to help companies scale use according to demand, and a subscription-based pricing model, among others. When migrating to the Cloud it is important that you develop a cloud security strategy. Your company can exert a good deal of control over cloud security concerns with proper policy, training and technology. Read on to learn more about what to include in your cloud security strategy in order to protect technology assets. Assessing Your Strategy for Cloud Security Reacting to problems is vital, of course. But what if you could prevent many problems before they even occur? Powerful technologies like Cloud Computing can also create complexity, so it is important to have a strategy that includes policies for protecting your applications and their data. If you already have a security strategy, it’s not too soon to assess it and to adjust accordingly. Implementing your Cloud Security Strategy According to an article on cloud security mitigation by CompTIA, access control is a top cause of problems. Examples include lack of specification of who can have access to your business applications, or holes in security that could leave you vulnerable to a full-blown data breach. It may be time to update your security policies, using the “zero-trust” model to authenticate every single request for access to the network. Setting policy to limit administrative access minimizes risks and avoids unexpected consequences. Other considerations in your cloud security strategy deal with handling a data breach or loss, and the role and how to quickly revoke access as needed (e.g. revoking...
Mar 10, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
It’s said that few can get along without some help from others. If your business has grown, and your technology needs along with it, managing IT on a daily basis may be more challenging. Now may be the time to consider outside assistance. Read on to learn how supplemental IT support via managed services can help save time and money, not to mention help you reach your business goals. Benefits of Supplemental IT Support Supplemental support (also called “outsourcing” or “co-managed IT”), is the practice of partnering with a managed service provider (MSP), one that can provide help with one or more of a company’s IT functions. For companies with no IT department, or those with a small department overloaded with daily tasks, managed services offers numerous benefits. First, a Managed Service Provider (MSP) can help a company make the most of their technology investment by taking on responsibility for a company’s IT infrastructure via a flat fee subscription model. What to expect from IT Managed Services Indeed, according to a CompTIA buying guide, more than 6% of surveyed of companies using MSPs reduce their internal IT staff. These services–including helpdesk, data protection and network monitoring–can free up internal IT staff to help reach your company’s strategic goals. Network monitoring can be done remotely 24-7, detecting and solving issues before they become major problems. Monitoring also produces data analytics in real time, showing how the company’s network is functioning. With all these benefits, your business also needs to consider its goals, and work with an MSP to develop a service level agreement. Considerations in Using...
