May 25, 2012 | SMB Technology
PC Repair Tips to Improve Performance Over time Windows Personal Computers and Laptops need ongoing repair to keep them running smoothly. Why waste time and office productivity when you can proactively repair and maintain your PCs for optimal performance? Here are some tips you may try yourself or ask your IT Professional about for support. Check your Anti-virus Anti-virus programs are designed to protect your PC from security threats that can destroy your important data. Some anti-virus programs have stringent security settings where the anti-virus program scrutinizes every file and program on your PC. This may slow your systems down. Also, if you have had your PC or Laptop for a while, you may have installed multiple anti-virus programs overtime. These programs may be pulling double duty, slowing your systems even more. Inventory which anti-virus programs you have installed and check the security settings to make sure you balance your security needs with performance requirements. Eradicate Malware Malicious software or “Malware” may accumulate on your PC. These programs may run as background tasks without your knowledge. Some programs look for sensitive data, including passwords. They may interrogate every keystroke on your PC. Aside from the security risk, these programs may slow down the performance of your PC or Laptop. Many times anti-Malware security programs are part of an IT-managed service contract from your IT Service Provider. These programs run to detect and eliminate Malware from your PC and protect your system from future Malware intrusions. Remove unused programs Overtime your computer will collect programs you no longer use or need. Some of these programs may start up automatically when...
Apr 16, 2012 | SMB Technology
One hundred years ago the ship, called “unsinkable” had its hull breached by an iceberg and caused the death of over 1500 passengers. You may think your network is “invincible” like the Titanic, however, your network security policies may cause vulnerability putting your IT assets and critical data at risk. Here are several steps you can take to avoid compromising your network security: WiFi Access WiFi technology makes it easy for you to network your computers. Your WiFi signal may broadcast beyond the physical security of your office allowing uninvited visitors to access your network and compromise your network security and compliance policies. Make sure your WiFi network connections are password protected and securely encrypted. Also, consider turning off your WiFi during non business hours. By the way, wireless technology (the telegraph) saved the lives of hundreds of passengers on the Titanic. Thumb Drives and USB Drives Sharing data through thumb drives or USB drives may allow unintended computer viruses and malicious software, also known as malware, transfer from other non secure computers and enter the perimeter of your secure network. For this reason, some network administrators set strict IT policies that prevent thumb drives from being used on any office computer. There are plenty of secure services available for files sharing between computers (e.g. remote backup and remote control software). Ask your IT support professional about your policy for using USB drives and thumb drives and the impact they may have on your network security. Security Patches Operating System and Application Security patches are designed to keep your network secure. Your network security is as vulnerable as its’...
Mar 28, 2012 | SMB Technology
Do you know what’s connected to your network? If not, you should! Auditing your network and creating an inventory of your IT assets catalogs all devices connected to your network including PCs, laptops, printers, routers and switches. In some cases, assets discovered may even be unauthorized. By scanning and discovering all connected devices, your IT team can quickly perform a hardware and software audit. This helps ensure compliance with network policy, software licensing compliance, and compliance with industry regulatory requirements, such as, HIPPA. What’s more, having asset data cataloged, including hardware and software profiles, helps remote support technicians troubleshoot when things go wrong. What can you do with network audit data? Check your firewall’s security settings to make sure you are protected from the latest hacker attacks, worms, and viruses. Scan and remove spyware that is secretly stealing your company’s bandwidth, jeopardizing the speed of your computer system, and embezzling confidential information about you, your employees, and your business. Check your network’s backup system to ensure it is working properly and accurately backing up all of the critical files and information you never want to lose. Verify that you have the most up-to-date security patches installed properly; miss one critical update and you’re a “sitting duck.” Identify unstable PCs that may operate slowly. Search for all items meeting a criteria in summary and detail. For example, to determine how many machines use windows 7 with 4 megs of RAM to see if they are eligible for an O/S migration. Determine which devices may be out of software license compliance. Summarize warranty information for which devices are covered and which...
Feb 29, 2012 | SMB Technology
Every four years we all get something we all need in our busy lives, more time. How we use that extra day may determine whether we become more productive or efficient. Maybe that gift of an extra day will make us more relaxed. This year February 29th falls on a workday, so here are a few ideas to consider. Decide to upgrade your network. PCs, servers routers and other IT assets typically have a useful life of three to five years. As technology advances at a rapid pace, your hardware and software assets become obsolete. Your systems may become slow, sluggish and unreliable. Obsolete hardware and software can contribute to loss of employee productivity or worse. You may be a victim of malicious software attacks or malware because your old network is out of O/S patch compliance. Like changing the battery in your smoke detector, consider upgrading that network at least every four years. Evaluate your line of business applications. Has your business grown or changed? Does that accounting system continue to meet your needs? Many businesses will outgrow their line of business applications within 5 years. Use Leap Day to consider if your account software meets your current set of business rules. If your policies and procedures have changed since the time you first implemented your account software, perhaps the system is holding you back. Now is a good time to make sure your technology is in line with your business strategy. Update your technology roadmap. Now that you have an extra 24 hours, consider your future business and growth strategies. Think through how those strategies may need...
Feb 20, 2012 | SMB Technology
Are you thrilled with your IT infrastructure? Chances are you do not want to think about it at all. In fact, the less you worry about your IT Infrastructure and assets the better – right? Small and medium businesses (SMBs) rely on hardware, software, email and data to run daily operations. The slightest hiccup can turn into a huge distraction resulting in loss of productivity for your employees and company. What can you do to take the worry out of your IT? One solution is to adopt an integrated IT strategy. Instead of managing a variety of tools for data protection, remote backup, anti-virus and anti-malware yourself, have your IT Service Provider manage your infrastructure for you. Do you really have time to ensure all your systems are up to date with operating systems (O/S) patches to protect you from the latest security threats? Remember, your network is only as secure as your most vulnerable device. If you miss a patch on one device, your entire network may be out of compliance and compromised. There are plenty of benefits from adopting an integrated approach to managing your IT assets. For starters, having a single source IT Service Provider means you have one organization to call when you have a problem. If you have service level agreement (SLA) in place, you will get a rapid resolution when you run into problems. What’s more, by using the latest remote monitoring and management technologies, your IT Service Provider will identify and resolve problems before you even realize you have them. By proactively managing and monitoring your IT Systems, you will run into...
