Aug 9, 2013 | SMB Technology
If you have a mobile workforce who use mobile devices within your business you want them to be productive, connected and have secure access to your companies applications and data. According to a recent research report by the Computing Technology Industry Association, mobile workers complain about poor connection speeds 49% of the time. In addition, mobile workers have difficulty transferring data and also are challenged by applications that are not optimized for the mobile environment. Make Sure Your Network is Ready for the Mobile Workforce Your Mobile workforce need ssecure and ready access to your network via WiFi communications while in your office. If you WiFi is insufficient your workers will suffer unnecessary downtime or slow connections and you will lose productivity and have decrease worker satisfaction. Secure your Mobile Workforce You also need to make sure those devices connecting to your corporate network are authorized and secure with the latest anti malware updates and O/S Patches for their specific mobile device. Mobile devices are the target of malware, phising schemes and virus threats. These exploits could expose your company and your data to data leaks or losses resulting in privacy and data breach. Undetected, your company could face fines, loss of reputation and other business interruption issues. Make Sure Your Data and Voice Plans Have Policy Control No one likes big surprises at the end of the month, so managing expenses for your mobile workforce should take into consideration travel and various roaming and out of network charges. Make sure your policies are clear who is responsible for voice and data usage and what is or is not...
Jan 28, 2013 | SMB Technology
Data Privacy Day may not be a holiday for your IT Support Professional, however, it is an international holiday dedicated to education about Data Privacy. On this day many private, government and academic Data Privacy and IT Security Professionals get together and discuss key issues about Data Privacy. What is Privacy Data and What Does This Mean to Your Business? Privacy Data can include a combination of Name, Address, Birthday and Taxpayer information. It can also include other information you may have related to employee health records, personnel records, customer data, supplier data and more. Keeping this data protected and secure from data leaks and hackers is important. You may face fines, suffer damages, loss of reputation and even loss of revenue if Privacy Data is leaked from your company. What Can You Do on Data Privacy Day to Protect Your Business? It is important to educate your employees about Privacy Data and the Risk of Loss. In today’s world where social networking is acceptable in many workplaces, employees may not realize the risks of sharing Privacy Information. The more your employees are aware of Privacy Data and the Risk of Loss the better. How Can I Protect Privacy Data on My Company Network on Data Privacy Day? It is important to keep you systems in compliance with O/S Patches, as well as, up to date with the latest Anti-virus and Anti-malware definitions. It is also a good idea to monitor your network for unauthorized access. You should also maintain a current backup of all of your privacy data. If you have a data leak you may be required...
Dec 22, 2012 | SMB Technology
Getting More From Your IT in 2013 There are plenty of ways to get more from your IT budget in 2013. Mobility, remote support and cloud backup are a few technologies that will make your budget go farther. Let’s explore a few ways you can leverage these emerging trends to get more from your IT infrastructure. Mobility Mobility is a rapidly growing trend. Most analysts agree there will be as many shipments for mobile devices (e.g. smart phones and tablets) as there are for PC desktops, laptops and servers shipped in 2013. With more emphasis on mobility, companies need to address the security issues around lost or stolen devices. Mobile devices may have access to critical business applications or have corporate data resided on the smartphone or tablet. Companies may be subject to data leaks if these mobile assets are lost or stolen. If you have unintended disclosure of privacy information related to employees, customers or suppliers, you may be subject to fines due to breach of industry (e.g. PCI Compliance) or regulatory requirements (e.g. HIPPA). You may also lose goodwill with customers if you suffer a data loss. A data loss could also impact sales. By protecting these mobile devices with a proper mobility strategy, you can avoid the costs associated with a data leak. As they say, “an ounce of prevention is worth a pound of cure”. Remote Support Many companies have turned to remote support models to monitor and manage their network environment. By remotely monitoring and managing your network and related IT assets, your IT Service Provider may be able to fix your IT costs...
Aug 25, 2012 | SMB Technology
Maintaining Network Security: For many companies, network security is necessary to achieve compliance for PCI, HIPPA and other regulatory requirements. Keeping your computer and wireless network secure is a good policy to protect your company’s critical data. Without proper network security, your network may be vulnerable to computer virus and malware attacks and unauthorized access by computer hackers. Here are five tips to help you maintain network security. Audit Network Regularly Performing a periodic network scan may identify unauthorized computers and other devices that may have connected to your network directly or via wireless access. Your properly configured network, firewall, routers and wireless access points will prevent unauthorized intruders, however, regular audits ensure compliance to your network security policies. Keep O/S Patches Up To Date Your network is as secure as its’ weakest link. Make sure all PCs are up to date with Operating System O/S security patches. This helps prevent computer viruses and malware from exploiting your operating system and entering your network. Keep Antivirus and Malware Definitions Current In addition to your O/S patches, confirm that your Antivirus and Malware definitions are up to date. This further protects your PC from exploits and helps maintain the security of your network. Establish Policy for Mobile and Wireless Devices Bring Your Own Device (BYOD) is a trend providing employees the benefits of using their mobile devices at home and in the workplace. Employers are relieved from the burden of having to purchase additional mobile devices, such as tablets and PCs. It is important to ensure these devices maintain the same security standards of company owned desktop and laptop computers....
Jul 26, 2012 | SMB Technology
Cloud Computing: Are you Ready for the Cloud? Most technology analysts agree Cloud Computing is a fast growing area of technology and is being widely adopted by small, medium and large businesses. According to Gartner Research 2012 forecast Cloud Computing spending will grow from $39.2 billion in 2011 to $45.9 billion in 2012. Gartner expects spending on Cloud Computing and related Cloud Services to reach $207 billion by 2016. Another technology research firm, IDC reported in 2012, that they expect sales of cloud storage to reach $11.7 billion by 2015. In fact, the Computer Technology Industry Association, CompTIA reported in their July 2012 “Third Annual Trends in Cloud Computing“ that 93% of companies report using some form of cloud solution. So why are companies moving to the cloud? According to CompTIA, survey respondents reported the following top three reasons for moving to the Cloud; the desire to cut costs, to reduce capital expense and the cloud is simply a better solution than their current one. With all of these benefits, your business should get ready to take advantage of the cloud. Here are a few things to consider: Network Reliability and Internet Bandwidth Cloud Applications and Cloud Services require high availability of internet connectivity. If your network is outdated or you have limited internet bandwidth outages, these may cause you to lose access to your cloud services. In particular, mission critical applications may require high internet and bandwidth availability. Make sure your firewall, gateway, routers and wifi are in tip top shape. Check your internet bandwidth to ensure it can handle the requirements to access your cloud applications. Compliance...
