Jan 16, 2018 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Most businesses today have adopted some form of Cloud Computing and Software as a Service (SaaS) to run their business. According to a recent article by Forrester Research,“SaaS Improves Business Results Due To Greater Innovation and Agility — And Is Increasingly The Foundation for Business Opportunities.” Rather than investing up front in costly infrastructure, implementation and configuration, Cloud Computing using Software as a Service provides an economical and turnkey approach to access the latest technology at an affordable price. Here are some examples. Cloud Computing to Improve the Customer Experience Call Center, Chat, Unified Communications, VoiP and other customer-facing technologies can be rapidly deployed within your business using the SaaS model. Cloud Computing provides flexible deployment options based on your needs and an economical subscription approach instead of an upfront Capital Expense (CAPEX). Make sure your network and infrastructure is ready to handle the additional load that comes with increased Voice and Data traffic associated with these solutions. Cloud Backup to Protect Your Business Another popular use of Cloud Technology is for data protection in the form of Cloud Backup. Using Cloud Backup rather than antiquated tape or on-premise storage gives added protection and rapid recovery when things go wrong. What’s more, many Cloud suppliers of SaaS solutions include backup capability within their application so you won’t need to worry about business disruption in the case of a failure. Hosted Business Applications There is an ever-widening range of business applications including CRM, Accounting, HR, Email and more. You may be using these SaaS applications in your business and taking advantage of working anywhere and on any device (mobile, tablet...
May 17, 2017 | SMB Technology, SMB Technology, SMB Technology, Technology News
Most companies rely on Cloud Computing for their business. Popular Software as a Service (SaaS) applications including Voice over IP (VoIP), Hosted Email, Sales Force Automation (SFA), and Customer Relationship Management (CRM) can all be rapidly deployed by a technology Advisor. In fact, a recent survey by the Computing Technology Industry Association (CompTIA) confirms 80% of companies adopted some sort of Cloud solution for their business. Proper planning allows companies to get the most from their technology investment; so what’s your Cloud Budget? What do Companies Spend on Software as a Service? Leading technology research firm International Data Corporation (IDC) suggests nearly one dollar out of of every six is spent on packaged software; one dollar out of every five dollars is spent on applications that will be consumed via the SaaS model, a popular paradigm for Cloud Computing. This information could be useful in planning your technology budgets to see if your Cloud budget is in line with industry spending trends. Infrastructure as a Service Infrastructure as a Service (IaaS), including Cloud Backup, website hosting and other application hosting services, are also available as Cloud Services. Industry research firm Gartner predicts the highest growth will come from Cloud system infrastructure services (IaaS) which is expected to grow by 36.8% in 2017. Companies turn to IaaS as a way to stay nimble and to fix technology spending. The Cloud Service model is utility based, only charging you for what you consume. What’s more, Cloud Computing may be considered an Operating Expense (OPEX) rather than a Capital Expense (CAPEX) because there is minimal upfront investment in equipment and contracting terms...
May 4, 2017 | SMB Technology, SMB Technology, SMB Technology, Technology News
Ransomware, spyware, phishing schemes, and other Cyber attacks are commonplace in today’s world of technology. According to a recent article in Forbes, ransomware attacks grew at an accelerated pace in 2016 with reports of 638 million attacks, almost 200 times more than the number of ransomware attacks in 2015. Most experts agree that Ransomware attacks will continue to occur–so what can you do to avoid being a ransomware hostage? Not All Ransomware is Created Equal Before you panic, find out what type of Ransomware you are up against. Scareware is a type of Ransomware that tricks you into thinking you have a bigger problem. A simple scan may quickly remove the pop from your browser cache and get you back on your way. Some ransomware is truly nasty — your entire system may be encrypted, meaning you will need to wipe your system and start over if you have a good backup. Otherwise, you may find yourself hostage to the cybercriminals to unlock your data. An Ounce of Protection is Worth a Pound of Ransom Data protection is an important element in minimizing the impact of Ransomware. Make sure your network security is fully compliant. Backup your data, update your antivirus definitions and make sure your security patches are up to date. Consider using Cloud Backup, Security as a Service, and Managed IT services to keep your network up to date. Having a strong offense to avoid ransomware is your best defense. Don’t Forget the Human Element Train your employees on a regular basis on the importance of staying vigilant against Cyberattacks and how to avoid being a hostage....
Apr 12, 2017 | SMB Technology, SMB Technology, SMB Technology, Technology News
Does your business have a backup and disaster recovery plan? Businesses of any size should know which applications–and their associated data–they rely on and what the cost of interruption would be in the event of an unintended disruption. Cyber Threat, natural disasters, and systems failures may impact your business; however, human error is said to be the top cause of data breach (58%), ahead of technology errors. To avoid unnecessary downtime, here are some questions to ask to help assess your backup and disaster recovery plans. Assess the Risks of Data Loss and System Downtime With Backup and Disaster Recovery there is always a balance between cost and risk. To allocate your technology spending, it is important to focus on your areas of exposure. Maybe your business relies heavily on an order-processing and invoicing system, or perhaps a manufacturing and inventory control system. If these systems go down you may lose revenue and productivity from employee idle time. You may also have intellectual property that is important to your business. What would be the consequence if this data was lost and could not be recovered? You may also have compliance exposure, if you suffered a breach of privacy or other data that should be encrypted was exposed. Assessing your risks and ranking the exposure is an important step to evaluate your backup and disaster recovery plan priorities. Not all Backup Plans are Alike For systems you rely on heavily, you may consider having an offsite failover system in the event of a data loss. This can minimize your downtime by enabling you to rapidly cut over to a...
Mar 20, 2017 | SMB Technology, Technology News
Ransomware, Privacy Breach, Compliance requirements and Business Continuity make the case to protect your company’s data. Cloud backup and Disaster Recovery as a Service (DRaas) require reliable network access to ensure your IT assets are backed up and available for rapid recovery. Today’s networks also support a range of applications including Hosted Email, SaaS, VDI, VoIP and Call Center Solutions. Your network needs to be in top shape to accommodate these demands. Here are some tips to determine if your network is ready for Cloud Backup. Assess Your Network for Cloud Backup Readiness When adding Cloud Backup, it is important to understand possible points of failure on your network before they happen. Consider starting with a Network Assessment to stress your network in a controlled environment, in order to determine your backup window. Database and file information on a regular backup schedule may impact your network performance if not properly optimized. Make sure your initial backup and incremental backups run smoothly by simulating peak loads for voice and data on your network. In addition, test your backup and recovery scenarios to identify weaknesses in a controlled environment. Proactive network monitoring can identify potential packet loss and latency that can impact connection speed and uptime. This testing is critical to avoid failed backup and recovery. Proactively Monitor Your Network for Security and Compliance In addition to network usage, Malware and other unauthorized network access can slow your network performance and disrupt your backup and recovery. Your backup may fail when you need it most. Worse, remediating malware during a recovery scenario may delay your ability to bring critical systems...
